Hi, How can we help you?
Home
Getting Started

Online Account Opening

Why was my Account Opening Application rejected?

The reasons for rejection of account opening application could be many. Please refer the below table respected to your reason, to understand and correct them as per solution stated:

PAN Card Related Rejection

Reason for Rejection How to solve them?
Applicant’s PAN card does not have a signature.
  1. Sign inside the Applicant Signature box of your PAN card.
  2. Self-attest the photocopy.
  3. Upload it at https://onboarding.tiqs.in/ .
  4. Click here to know more.
The applicant’s photo is not clear on the PAN card.
  1. Upload an original PAN card scan copy where the photo is clear at https://onboarding.tiqs.in/ .
The PAN card copy is not clear.
  1. Upload a self-attested PAN card photocopy at https://onboarding.tiqs.in/ .
PAN card & Address proof does not have the same name.
  1. Upload the self-declaration letter PDF or any government ID proof or affidavit (Hindi/English) at https://onboarding.tiqs.in/ .
PAN card & bank proof does not have the same name.
  1. Upload the self-declaration letter PDF or confirmation letter from bank PDF at https://onboarding.tiqs.in/ .
The PAN card has a thumb impression instead of signature.
  1. Upload any self-attested government ID proof or confirmation letter from bank PDF at https://onboarding.tiqs.in/ .


Income Proof Related Rejection

Reason for Rejection How to solve them?
The income proof is insufficient to enable F&O.
  1. Click here to know more about How to activate F&O?


Bank Proof Related Rejection

Reason for Rejection How to solve them?
The bank proof does not have IFSC or MICR codes.
  1. Upload a self-attested proof of bank where IFSC & MICR details are present at https://onboarding.tiqs.in/ .
Bank proof has a password.
  1. Upload proof of bank after removing the password at https://onboarding.tiqs.in/ .
While opening the DEMAT account submitted the current account bank details.
  1. Upload a letter from bank PDF at https://onboarding.tiqs.in/ .


Address Proof Related Rejection

Reason for Rejection How to solve them?
The uploaded address proof is not self-attested, or the photocopy is not clear.
  1. Upload a self-attested proof of address at https://onboarding.tiqs.in/ .
The provided current address from the KYC page does not match with the address proof submitted.
  1. Upload a self-attested proof of address which matches with the provided address at https://onboarding.tiqs.in/ .
The provided permanent address from the KYC page does not match with the address proof submitted.
  1. Upload a self-attested proof of address which matches with the provided address at https://onboarding.tiqs.in/ .


Nominee Related Rejection Reasons and Solutions

Reason for Rejection How to solve them?
The applicant's relation with nominee is not provided. Click here to Raise a ticket to provide the details of relationship with the applicant.
A nominee details provided of a minor. Click here to Raise a ticket to provide the details of guardians, relationship with the minor and date of birth.
The percentage of share is not provided for multiple nominees. Click here to Raise a ticket to provide the details of percentage share for each nominee.


Signature & Photograph Related Rejection Reasons and Solutions

Reason for Rejection How to solve them?
Uploaded signature is not clear.
  1. Upload another copy of clear signature photo at https://onboarding.tiqs.in/ .
Wrong signature file is uploaded.
  1. Upload another copy of clear signature photo at https://onboarding.tiqs.in/ .


Contact Details Related Rejection Reasons and Solutions

Reason for Rejection How to solve them?
The contact number is already registered with TIQS.
  1. Use alternative number to open an account using the link below: https://onboarding.tiqs.in/ .
The documents are not provided for second or third account holders.
  1. Click here to Raise a ticket and upload a self-attested document for second or third account holder.


Aadhaar Card Related Rejection Reason and Solution

Reason for Rejection How to solve them?
The third party Aadhaar card used for E-Sign or Digi locker authentication.
  1. Click on the link below to re-start the account opening process at https://onboarding.tiqs.in/ .

Click Here to Raise a ticket if you are facing any other issues.