I placed a withdrawal request 24 hours ago, why haven’t I received my money?

Fund withdrawal requests are processed at cut off times shown in the table below. If the request is placed before the cut-off time, the funds are typically credited to the bank account within 24 hours from the cut-off time. If the request is placed after the cut-off time, it takes an additional working day (up to 48 hours in total) for the funds to be credited to the bank account.

Withdrawal day	Cut-off time for equity, FO, currency	Cut-off time for commodity
Weekday	10:00 PM	8:00 AM
Saturday	4:30 PM	4:00 PM

Sunday or public holiday Withdrawal is processed on the next working day. Withdrawal is processed on the next working day.