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Bank Related Queries

Can I transfer funds from bank accounts that are not linked to my Tiqs account?

No, you can only transfer funds from bank accounts in your name that are linked to your trading account as mandated by SEBI regulations.

If you have accidentally transferred funds from:

An unlinked bank account in your name.

If the funds are transferred using NEFT/IMPS/RTGS the following can be done:

  1. Add the unlinked bank account as a secondary account, and create a ticket mentioning the transaction details. The funds will be credited to the Tiqs trading account within 24 hours. See How do I add a secondary bank account to my Tiqs account?
  2. Request for reversal of funds by creating a ticket and mentioning the bank details from which the fund transfer was initiated.

A bank account not in your name.

The amount will be refunded within 48 hours once you create a ticket below with a soft copy of the bank statement showing the debit transaction along with the following details:

Account Name
Account Number
IFSC Code
Bank Branch